Student Library Assistant (Downtown, South, & Central)

Job FieldAnswer
Job TitleStudent Library Assistant (Downtown, South, & Central)
CampusDowntown Campus
SupervisorMike Wood (Downtown), Beth Reichenbach (South Campus), Michelle Reid (Central Campus)
Supervisor's Phone Number(Dowtown) 253.680.7301, (South Campus) 253.680.7280, (Central Campus) 253.680.7543
Hourly Rate15.00
Job Summary

The Student Library Assistant will provide basic service to patrons and staff at Bates Library service locations (no more than one location per workday). The assistant will be responsible for basic organization and upkeep of library spaces and will assist library staff in monitoring and responding to patron needs. Assistant may perform basic circulation tasks upon staff approval, and perform other duties as assigned.  


Essential Functions
  • Light cleaning and tidying  
  • Re-shelving materials 
  • Direct or escort library patrons to appropriate staff  
  • Answer basic questions, or refer questions to staff
  • Guide patrons to locations of library resources  
  • Answer incoming calls and take messages for staff 
  • Monitoring library supplies and inventory 
  • Other duties as assigned 


Statement of Educational Benefits

Student Library Assistants will acquire practical customer service and library operations experience. Students will be trained in professional workplace ‘soft-skills’, basic computer technology, the Dewey Decimal system, and FERPA regulations (privacy). 


Minimum Qualifications
  • Basic email and Microsoft Office experience 
  • High School Diploma, GED, or equivalent  


Knowledge, Skills, and Abilities
  • Ability to establish a record of consistent and punctual attendance  
  • Skills in providing consistent, friendly, and supportive customer service  
  • Skills in communicating appropriately and effectively with a diverse campus community 
  • Knowledge of the importance of seeking direction frequently from staff  
  • Attention to detail  
  • Ability to assist students with questions related to basic Math and Algebra