Registration Office Assistant

The Office Assistant will assist with filing student information to include registration, transcripts, enrollment verification.  Assist in general office duties and clerical task. 

• Assist with greeting and responding to in-person customer request at the front counter in registration; answer incoming telephone calls  
• General data entry such as updating admissions and registration bad address indicators, telephone numbers, etc. 

• Maintain confidentiality of registration  
• Assist in maintaining a record of the incoming documents and store them properly  
• Periodic inspection of the files and eliminate or move unneeded and old documents  
• Process student ID photos 

Helps to develop the individual personally, socially as well as economically.  This particular position helps student use critical thinking skills, how to interact with internal and external co-workers and learn to provide customer service 

• High School/GED and one year of relevant experience 

• Proficient computer use to include office software products i.e. Microsoft office, custom software packages, internet, and email  
• Accurate data entry skills 
• Excellent communication skills; ability to effectively communicate verbally and in writing with diverse internal and external audiences through college approved communication; must be able to communicate effectively with people at all levels under stressful conditions.  

• Demonstrated ability to provide professional, high-quality, courteous and responsive customer service with internal and external audiences of the College. 
• Model professional decorum, discretion and mutual respect within and outside of the college.  
• Maintain regular and reliable attendance on the job to best support business needs of the department and college. 
• Consistently maintain confidentiality and sensitivity with internal and external audiences. 
• Perform assigned duties in a manner consistent with applicable laws, regulations and goals of the institution, and community and technical college system; stay abreast of trends and regulations to ensure effectiveness and compliance.