Information Technology Specialist
Gain valuable IT experience in a hands-on setting, prepare for industry certifications.
Technology is the vital force in today’s business and will continue to experience exponential changes in the future. The Information Technology Specialist program prepares students for careers that focus on computer and network support with an emphasis on both practical experience and certification preparation. Students learn to diagnose and resolve computer problems with software and hardware, use virtualization and cloud computing technologies, and learn about computer security and network systems. Possible certifications students can obtain include certifications from CompTIA, Microsoft, Amazon, or Cisco.
Contact Information:
Bob Traufler, Career Advisor
253.680.7605
Central / Mohler Campus
7:30AM - 4:00PM
Get the skills you need for the career you want.
More about the program:
The Information Technology Specialist program prepares students for careers that focus on computer and network support with an emphasis on both practical experience and certification preparation. Students learn to diagnose and resolve computer problems with software and hardware, use virtualization and cloud computing technologies, and learn about computer security and network systems. Possible certifications students can obtain include certifications from CompTIA, Microsoft, Amazon, or Cisco. Possible careers include Information Technology support technician, computer support specialist, desktop support technician, and network support positions.
Degrees & Certificates:
- AAS degree: Information Technology Specialist
- AAST degree: Information Technology Specialist
- Certificate of Competency: Information Technology Support
- Certificate of Training: Computer Repair Technician
- CIP: 11.0901 EPC: 527
Program Lengths:
- AAS & AAST degree program length: 6-7 quarters
- Certificate of Competency: 4 Quarters
- Certificate of Training: 2 Quarters
Faculty and Other Contact Information:
Note: Information is accurate as of its original posting date. The college reserves the right to edit, change, or update information as needed throughout the year. Up-to-date information is available in Student Services.
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Information Technology Specialist AAS (105 Credits)
Required Courses
Information Technology Specialist AAS (105 Credits)
Course Code Course Title Course Credits CNST201 Intro Cisco Internetwork 5 CNST202 Cisco Routing Protocols and Concepts 5 CNST205 Fundamentals of Linux 5 CNST207 Server II 5 CNST209 Server III 5 CNST218 Server I 5 CNST220 Cloud Services 5 INFO101 Computer Application Essentials 5 INFO104 A+ Essentials 5 INFO105 A+ Practical 5 INFO120 Client Operating System 5 INFO121 Virtualization 5 INFO122 User Support Fundamentals 5 INFO123 Cloud Fundamentals 5 INFO205 Security I 5 INFO206 Security II 5 Electives
General Education Requirements
Communications (5 Credits Required)
Course Code Course Title Course Credits ENGL175 Professional Writing 5 ENGL&101 English Composition I 5 ENGL&235 Technical Writing 5 Note: See a Career Advisor prior to choosing courses that meet general education requirements.
Humanities/Social Sciences/Natural Sciences/Other (5 Credits Required)
Course Code Course Title Course Credits BIOL&160 General Biology 5 BIOL&175 Human Biology with Lab 5 BIOL&241 Human Anatomy and Physiology I 5 BIOL&242 Human Anatomy and Physiology II 5 BIOL&260 Microbiology 5 CHEM&121 General Chemistry 5 CHEM&131 Introduction to Organic/Biochemistry 5 CMST&102 Introduction to Mass Media 5 CMST&152 Intercultural Communication 5 CMST&210 Interpersonal Communication 5 CMST&220 Public Speaking 5 ECON&201 Microeconomics 5 HIST101 A History of Science and Technology 5 HREL111 Interviewing and Career Success 5 HUM&101 Introduction to Humanities 5 NUTR&101 Intro to Nutrition 5 PHYS&114 Introductory Physics I (Algebra based Physics) 5 PHYS&221 Engineering Physics I w/LAB 5 PHYS&222 Engineering Physics II w/LAB 5 PHYS&223 Engineering Physics III w/LAB 5 POLS&101 Introduction to Political Science 5 PSYC&100 General Psychology 5 PSYC&200 Lifespan Psychology 5 SOC&101 Introduction to Sociology 5 Note: See a Career Advisor prior to choosing courses that meet general education requirements.
Quantitative (5 Credits Required)
Course Code Course Title Course Credits AMATH170 Engineering Foundational Mathematics 5 MATH171 Technical Math 5 MATH172 Business Math 5 MATH&107 Math in Society 5 MATH&141 Precalculus I 5 MATH&142 Precalculus II 5 MATH&146 Statistics 5 MATH&151 Calculus 5 MATH&152 Calculus II 5 Note: See a Career Advisor prior to choosing courses that meet general education requirements.
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Information Technology Specialist AAS-T (115 Credits)
Description: 6 to 7 quarter AAS-TRequired Courses
Information Technology Specialist AAS-T (115 Credits)
Course Code Course Title Course Credits CNST201 Intro Cisco Internetwork 5 CNST202 Cisco Routing Protocols and Concepts 5 CNST205 Fundamentals of Linux 5 CNST207 Server II 5 CNST209 Server III 5 CNST218 Server I 5 CNST220 Cloud Services 5 INFO101 Computer Application Essentials 5 INFO104 A+ Essentials 5 INFO105 A+ Practical 5 INFO120 Client Operating System 5 INFO121 Virtualization 5 INFO122 User Support Fundamentals 5 INFO123 Cloud Fundamentals 5 INFO205 Security I 5 INFO206 Security II 5 Electives
General Education Requirements
Communications (5 Credits Required)
Course Code Course Title Course Credits ENGL&101 English Composition I 5 ENGL&235 Technical Writing 5 Note: See a Career Advisor prior to choosing courses that meet general education requirements.
Humanities/Social Sciences/Natural Sciences/Other (15 Credits Required)
Course Code Course Title Course Credits BIOL&160 General Biology 5 BIOL&175 Human Biology with Lab 5 BIOL&241 Human Anatomy and Physiology I 5 BIOL&242 Human Anatomy and Physiology II 5 BIOL&260 Microbiology 5 CHEM&121 General Chemistry 5 CHEM&131 Introduction to Organic/Biochemistry 5 CMST&102 Introduction to Mass Media 5 CMST&152 Intercultural Communication 5 CMST&210 Interpersonal Communication 5 CMST&220 Public Speaking 5 ECON&201 Microeconomics 5 HUM&101 Introduction to Humanities 5 NUTR&101 Intro to Nutrition 5 PHYS&114 Introductory Physics I (Algebra based Physics) 5 PHYS&221 Engineering Physics I w/LAB 5 PHYS&222 Engineering Physics II w/LAB 5 PHYS&223 Engineering Physics III w/LAB 5 POLS&101 Introduction to Political Science 5 PSYC&100 General Psychology 5 PSYC&200 Lifespan Psychology 5 SOC&101 Introduction to Sociology 5 Note: See a Career Advisor prior to choosing courses that meet general education requirements.
Quantitative (5 Credits Required)
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Information Technology Support Certificate of Competency (75 Credits)
Description: 4 quarter Certificate of CompetencyRequired Courses
Information Technology Specialist Certificate of Competence (75 Credits)
Course Code Course Title Course Credits CNST201 Intro Cisco Internetwork 5 INFO101 Computer Application Essentials 5 INFO104 A+ Essentials 5 INFO121 Virtualization 5 INFO105 A+ Practical 5 INFO120 Client Operating System 5 INFO123 Cloud Fundamentals 5 CNST220 Cloud Services 5 INFO205 Security I 5 CNST218 Server I 5 INFO206 Security II 5 INFO122 User Support Fundamentals 5 General Education Requirements
Communications (5 Credits Required)
Course Code Course Title Course Credits ENGL175 Professional Writing 5 ENGL&101 English Composition I 5 ENGL&235 Technical Writing 5 Note: See a Career Advisor prior to choosing courses that meet general education requirements.
Humanities/Social Sciences/Natural Sciences/Other (5 Credits Required)
Course Code Course Title Course Credits BIOL&160 General Biology 5 BIOL&175 Human Biology with Lab 5 BIOL&241 Human Anatomy and Physiology I 5 BIOL&242 Human Anatomy and Physiology II 5 BIOL&260 Microbiology 5 CMST&102 Introduction to Mass Media 5 CMST&152 Intercultural Communication 5 CMST&210 Interpersonal Communication 5 CMST&220 Public Speaking 5 ECON&201 Microeconomics 5 NUTR&101 Intro to Nutrition 5 CHEM&121 General Chemistry 5 CHEM&131 Introduction to Organic/Biochemistry 5 HIST101 A History of Science and Technology 5 HREL111 Interviewing and Career Success 5 HUM&101 Introduction to Humanities 5 PHYS&114 Introductory Physics I (Algebra based Physics) 5 PHYS&221 Engineering Physics I w/LAB 5 PHYS&222 Engineering Physics II w/LAB 5 PHYS&223 Engineering Physics III w/LAB 5 POLS&101 Introduction to Political Science 5 PSYC&100 General Psychology 5 PSYC&200 Lifespan Psychology 5 SOC&101 Introduction to Sociology 5 Note: See a Career Advisor prior to choosing courses that meet general education requirements.
Quantitative (5 Credits Required)
Course Code Course Title Course Credits MATH172 Business Math 5 MATH&141 Precalculus I 5 MATH&142 Precalculus II 5 MATH&146 Statistics 5 MATH&151 Calculus 5 MATH&152 Calculus II 5 AMATH170 Engineering Foundational Mathematics 5 MATH&107 Math in Society 5 Note: See a Career Advisor prior to choosing courses that meet general education requirements.
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Computer Repair Technician Certificate of Training (30 Credits)
Description: 2 quarter Certificate of Training
No eligibility requirements have been provided.
At Bates, our tuition is affordable and there are options to help make it even easier to gain an education. Federal aid is available for many of our students. Scholarships are also available through the Bates Foundation.
See if you qualify for other funding through our special funding programs with the Workforce Education office.
- National Median Salary: $63,460
- National Potential Annual Job Openings: 14,800
This information is based on data from O*Net, captured on June 2021.
Program Outcomes
- Demonstrate efficient application of core productivity software to solve business problems and increase efficiency as applied in industry.
- Perform effective procedures to install, diagnose, configure, support and troubleshoot computer-based hardware and mobile devices to industry standard
- Develop configuration solutions for technical issues with computers, laptops, mobile devices, networks while balancing business needs to industry standard.
- Configure connectivity for computers, networks, and mobile systems while applying security principles, system and network vulnerabilities, and common mitigation practices to industry standard
- Identify network infrastructure, sub-netting, troubleshooting procedures configuring network devices to industry standard
- Develop strategies for network defense using firewalls, routers, switches, antivirus, and anti-spyware tools to industry standard
- Perform termination and testing of network cabling to industry standard.
- Identify categories of virtualization products, perform common management tasks and support virtual desktop infrastructure to industry standard
- Demonstrate concepts related to identities, security measures and access management using computer, network or cloud services to industry standard
- Perform analysis following established procedures for testing, maintenance, and implementation of devices and services applying effective end-user support as practiced in industry to industry standard
- Articulate effective communication, make decisions, and define work ethics and its application to employment in industry
- Prepare for and successfully complete industry certification.
No forms have been provided.