Information Technology Specialist

Gain valuable IT experience in a hands-on setting, prepare for industry certifications.

Technology is the vital force in today’s business and will continue to experience exponential changes in the future. The Information Technology Specialist program prepares students for careers that focus on computer and network support with an emphasis on both practical experience and certification preparation. Students learn to diagnose and resolve computer problems with software and hardware, use virtualization and cloud computing technologies, and learn about computer security and network systems. Possible certifications students can obtain include certifications from CompTIA, Microsoft, Amazon, or Cisco.

Contact Information:

Dan Eberle, Career Advisor

253-680-7010

deberle@batestech.edu

Central / Mohler Campus

7:30AM - 4:00PM

  • Get the skills you need for the career you want.

More about the program:

The Information Technology Specialist program prepares students for careers that focus on computer and network support with an emphasis on both practical experience and certification preparation. Students learn to diagnose and resolve computer problems with software and hardware, use virtualization and cloud computing technologies, and learn about computer security and network systems. Possible certifications students can obtain include certifications from CompTIA, Microsoft, Amazon, or Cisco. Possible careers include Information Technology support technician, computer support specialist, desktop support technician, and network support positions.

Degrees & Certificates:

  • AAS degree: Information Technology Specialist
  • AAST degree: Information Technology Specialist
  • Certificate of Competency: Information Technology Support
  • Certificate of Training: Computer Repair Technician
  • CIP: 11.0901 EPC: 527

Program Lengths:

  • AAS & AAST degree program length: 6-7 quarters
  • Certificate of Competency: 4 Quarters
  • Certificate of Training: 2 Quarters

Faculty and Other Contact Information:

Ingrid Smith

253.680.7332

ismith@batestech.edu

Note: Information is accurate as of its original posting date. The college reserves the right to edit, change, or update information as needed throughout the year. Up-to-date information is available in Student Services.

No eligibility requirements have been provided.

Tuition and Fees

At Bates, our tuition is affordable and there are options to help make it even easier to gain an education. Federal aid is available for many of our students. Scholarships are also available through the Bates Foundation.

See if you qualify for other funding through our special funding programs with the Workforce Education office.

  • National Median Salary: $63,460 
  • National Potential Annual Job Openings: 14,800

This information is based on data from O*Net, captured on June 2021.

Program Outcomes

  1. Demonstrate efficient application of core productivity software to solve business problems and increase efficiency as applied in industry.
  2. Perform effective procedures to install, diagnose, configure, support and troubleshoot computer-based hardware and mobile devices to industry standard
  3. Develop configuration solutions for technical issues with computers, laptops, mobile devices, networks while balancing business needs to industry standard.
  4. Configure connectivity for computers, networks, and mobile systems while applying security principles, system and network vulnerabilities, and common mitigation practices to industry standard
  5. Identify network infrastructure, sub-netting, troubleshooting procedures configuring network devices to industry standard
  6. Develop strategies for network defense using firewalls, routers, switches, antivirus, and anti-spyware tools to industry standard
  7. Perform termination and testing of network cabling to industry standard.
  8. Identify categories of virtualization products, perform common management tasks and support virtual desktop infrastructure to industry standard
  9. Demonstrate concepts related to identities, security measures and access management using computer, network or cloud services to industry standard
  10. Perform analysis following established procedures for testing, maintenance, and implementation of devices and services applying effective end-user support as practiced in industry to industry standard
  11. Articulate effective communication, make decisions, and define work ethics and its application to employment in industry
  12. Prepare for and successfully complete industry certification.

No forms have been provided.

Student services will be reduced May 9-20 for ctcLink implementation. Programs, courses, library, tutoring and student activities will continue as scheduled. Students can still email offices or drop off paperwork. Offices will reopen for full service on Monday, May 23.