We’re here to provide assistance with equipment or software used in computer labs, classes and employee offices. Bates’ Information Technology Department provides a wide range of support to meet the mission and goals of the entire college.
Student Help Desk
Monday – Friday, 7:30 a.m. – 4:00 p.m.
- What’s my email?
- Information about your Student Email
- Accessing your Bates Email
- IT Modified Services
- Online Services (i.e. registration, transcripts). If you get a 404 Error accessing any of the online services, you need to clear your browser’s cache and delete any old bookmarks.
- Access Canvas E-Learning
- About Bates vLabs
- Accessing Okta & Bates vLabs
- Using Okta to access other applications and websites
- FREE Microsoft Office 365 for all students and staff