ctcLink: Student Help Guides and Tutorials

ctcLink, launching in mid-May 2022, is a self-service cloud-based software will provide a set of common, mobile-friendly tools for students and staff to manage college business online, such as enrolling for classes, managing courses, and other college business. Here you can learn how to activate your account, register, and navigate the system’s new features.

Activate my account 

Set up ctcLink Multi-Factor Authentication (MFA) Security

Before you begin using your ctcLink account

Reset my password 

Update my contact preferences 

Preferred Names

Bates Technical College students may add a preferred name to their online information. While your legal name (also known as ‘Primary Name’) will still appear on online services, this allows you to communicate the name you go by to your instructors. Follow the instructions here to update your personal details.

How to download the ctcLink mobile app (HCX)


Student Help Desk