CARTS104 - Customer Service

This course is an introduction to table service principles with an emphasis on the physical aspects of table service: types of table service, table settings, and restaurant/dining room setup. Wine, beer, coffee, tea and non-alcoholic beverage service is also presented.

Credits: 3

Distribution: Career Training

Offered: Winter, Summer


  1. Be familiar with the organizational chart of a restaurant's "Front of House"
  2. Define the principles of exceptional table service
  3. Demonstrate proper sanitation and safety
  4. Identify styles of service
  5. Identify the elements of the table
  6. Identify various types of table settings