INFO116 - Modern Desktop Support I

This course covers an introduction to installing, configuring, customizing, supporting, and updating the Windows operating system as used in a business environment. Students use virtual and hands-on labs to create local users, manage storage, files, and devices, configure network access, and manage and update applications.

 

CIP: 11.0901

EPC: 527

Credits: 4

Prerequisites: none

Corequisites: none

Offered: Winter, Summer

Outcomes

  1. Install Windows operating systems and perform post-installation configuration as applied in the industry on a client computer system.
  2. Implementing local users, groups, the configuration of devices, and security settings as applied in the industry on a client computer system.
  3. Configure and troubleshoot network access and resource sharing as applied in the industry on a client computer system.
  4. Manage and update applications as applied in the industry on a client computer system.